Operations Administrator
Worthing
£24,000
An Operations Administrator to be the main gatekeeper for new energy supply customers is required for Hunters’ client, a leading energy company. You will be passionate about renewable, green energy, and very much a team player who is keen to make a difference to the local community.
FT Monday to Friday, 8.30 – 5.00 – hybrid, 2 days in office
Operations Administrator – the job
- Validate paper contracts which are submitted via the sales portal;
- Take phone calls from brokers and customers, dealing with a range of enquiries;
- Answer emails in our online system;
- Investigate sign up issues and overcome registration issues
Operations Administrator – the fit
- Preferably has knowledge about the energy sector;
- Experience of working in a fast-paced customer contact environment;
- Accuracy on written communication, spelling, grammar;
- Confident and able to objection handle;
- Professional on the phone, but with the “human touch”
Sales Support – benefits
- The opportunity to work from anywhere in the world for up to 30 days per year
- 25 days holiday plus bank holidays
- A genuine commitment to smarter working – we recognise your work/life balance matters
- Paid time off to volunteer in your community
- Private medical insurance/dental cover
- Free parking
- Pension 7%
- Fresh fruit and beverages
- Interest free season ticket loans for rail
- Cycle to work scheme
- Employee well-being programme
- Online learning
- Enhanced maternity, paternity, adoption, shared parental, parental bereavement and sickness policies
- Death-in-service benefit and income protection