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Booking Administrator

Booking Administrator

£23,000 + overtime rates

Worthing

 

A flexible Booking Administrator is required for Hunters’, facilities management specialist. The Booking Administrator will ensure that all customers receive a professional and high-quality service in all of their interactions with the company: by telephone, email and white mail or internet enquiries.

 

FT – with frequent availability of overtime, usually covering weekends.

Monday to Friday shifts: between 8:00 – 18:00;1 in 6 Saturdays or Sundays – 5 hours

 

Booking Administrator – the job

  • Answer telephone calls from customers, process and fulfil repair bookings for building and maintenance repairs.
  • Contact customers to promote services
  • Input information onto the systems ensuring it is up-to-date and accurate
  • Monitor the system and maintain and check pending files to ensure outstanding work is completed, including special requirements from clients, outstanding payments.

 

Booking Administrator – the fit

  • At least three months’ experience of working in a customer service environment including telephone work
  • Excellent data inputting skills
  • Good telephone manner and ability to write concisely and clearly (e.g. emails)

Booking Administrator – the benefits

  • Overtime to enhance salary