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Customer Advisor

Customer Advisor

Worthing

£26,000 plus monthly bonus

An office-based  Customer Advisor is required for Hunters’ prestigious client, with interviews in August for a start in early September.  The Customer Advisor works in a professional, busy and rewarding team-based environment and will need to be at ease speaking to customers to discuss options that help them address their financial situation.

Perm FT, 40 hour week: Monday-Friday, early and late shifts between 8am – 8pm; 1 in 3 Saturdays: 9am – 1pm

Customer Advisor – job

  • Talking to lots of customers on inbound and outbound calls, using a dialler system and providing exceptional customer service
  • Negotiating payments with customers in a quality controlled environment to deliver targets focused on good outcomes for the customer and our business

    Customer Advisor – person

  • Be a good verbal communicator
  • An ability to listen, empathise, question and problem solve
  • Want to achieve targets and personal goals in a busy environment

    Customer Advisor – extra

• Opportunity to advance regularly based on performance.
• A performance related bonus, which is paid monthly, typically over £300 a month
• Hybrid working – once competent
• 31 days holiday (pro rata) – including all bank holidays and the opportunity to take an additional five day’s unpaid holiday each year.
• Access to free financial advice & services
• Gym membership discount
• Enhanced maternity/paternity and adoption leave pay
• Discount and cash back on hundreds of high-street shops
• Insurance – healthcare cash back plan, travel insurance, life assurance
• A paid volunteering days each year